This Website Privacy Policy and Website Terms of Use document (the "Agreement", the "Policy", the "Statement", the "Terms") is entered into on this day between you (the "Visitor", the "Customer", the "User") and The Red Piano ("Red Piano", the "Company", the "Disclosing Party", the "Vendor", the "Owner") and this website.
If you have any concerns about our opt-in procedures or mechanisms please contact us at 780-486-7722.
Your Consent
When you opt-in ("Agree") to receive communication from the company, you agree to receive company news, newsletters, updates and promotions regarding the company's products and services. These communications may come in the form of emails, confirmation emails, e-newsletters, social media, SMS (text-messages) and phone calls. You can withdraw your consent at any time.
Withdrawing Consent
You can withdraw your consent at any time by clicking the "unsubscribe" links (at the bottom of emails you receive from us), contacting us by phone, or by making a request in person.
Factual Information Regarding Your Account and Purchases
While you may opt-out of receiving promotional messages from the company, you will continue to receive notifications consisting of factual information about your account and orders. For example, when making a purchase online, you will receive a confirmation email that also serves as your receipt. We also send emails concerning shipping, changes to an order, and cancellations.
What Personal Information About Customers Does TheRedPiano.ca Gather?
We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future website enhancements for you, improving our marketing and advertising, and communicating with you.
What About Cookies?
The TheRedPiano.ca website does not use cookies.
Does TheRedPiano.ca Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others. However, we do share customer information with subsidiaries of TheRedPiano.ca who are bound by our privacy and security practices and protocols to ensure your personal information is safe in their hands.
What About Third-Party Service Providers?
We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
How Secure Is Information About Me?
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.
What communication will I receive from TheRedPiano.ca?
TheRedPiano.ca may send you periodic emails or e-newsletters containing information we feel is valuable to you. This information includes press releases, information about new centre openings, career opportunities, etc. You may automatically unsubscribe online.
What About Third-Party Advertisers and Links to Other Websites?
Our site includes third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
Conditions of Use, Notices, and Revisions
If you choose to visit TheRedPiano.ca, your visit and any dispute over privacy is subject to this Notice. If you have any concern about privacy at TheRedPiano.ca, please contact us with a thorough description, and we will try to resolve it.
Our business changes constantly, and our Privacy Notice will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
